Occasionally, substitutions may be necessary to create your bouquet due to the seasonality of certain flowers. In these cases we will do our best to retain the overall look of what you have ordered while maintaining or exceeeding the price you have paid. Additionally, the substitution of certain keepsake items may be necessary due to increased demand, especially during major holidays. In single-flower arrangements, such as an all rose bouquet, or orchids, we will make every attempt to match the flower type, but may substitute with another color.
We will endeavor to contact you if your floral request cannot be met.