12634 Stony Plain Road
Edmonton, Alberta
T5N 3N7
Phone: (780)482-1222
Fax: (780)482-2669
Toll Free: (800)355-8988

ABOUT US

Flowers By Merle
ADDRESS
12634 Stony Plain Road
 
Edmonton
 
AB T5N 3N7
PHONE
(780) 482-1222
 
(800) 355-8988
EMAIL

Flowers By Merle for 50 years, has been one of Edmonton's premier florists. We are located on Stony Plain Road, just west of downtown, on the edge of charming old Glenora. We have lots of convenient parking.

Walking into Flowers by Merle is a sensory experience which will transport you into a tropical paradise even in the grips of an Edmonton winter. We are renowned for our amazing selection of fresh cut flowers from growers in Hawaii, California, Florida, South America and British Columbia.

We offer more than just flowers with a fine selection of permanent botanical arrangements and home decor for all your decorating needs.

Our award winning designers are always available for consultation to create custom arrangements for any special occasion. Corporate events and weddings are our specialties, give our designers a chance to pull out all the stops. Let us help to build your dream event.

 

Let Flowers By Merle be your first choice for flowers.

Back To Top

Our shop is open from

9:00 a.m. to 6:00 p.m., Monday through Thursday,

9:00- 6:00PM  Friday 

9:00 a.m. to 5:00 p.m. on Saturday.

We are closed on Sundays.

To help assure on-time delivery during the busy holiday season, place your order at least 2 days prior to the following major holidays: Thanksgiving Day, Christmas Day, New Year's Day, Valentine's Day, Easter, Administrative Professionals Week, Mother's Day, Father's Day.

Our shop will always be closed on the following holidays: Thanksgiving Day, Christmas Day, New Year's Day, Easter, Canada Day, Family Day and Labor Day.

Back To Top

Occasionally, substitutions may be necessary to create your bouquet due to the seasonality of certain flowers. In these cases we will do our best to retain the overall look of what you have ordered while maintaining or exceeeding the price you have paid. Additionally, the substitution of certain keepsake items may be necessary due to increased demand, especially during major holidays. In single-flower arrangements, such as an all rose bouquet, or orchids, we will make every attempt to match the flower type, but may substitute with another color.

We will endeavor to contact you if your floral request cannot be met.

Back To Top

48 Hour Return Policy

Flowers by Merle is proud of our excellent reputation for customer care and satisfaction. If for any reason your flowers do not meet your expectations, we ask that you notify us within 48 hours of recieving your flowers so that we can assess the situation with you and find a satisfactory solution. Our aim is to please every customer.

Occasionally, during the packaging or delivery process damage can occur. Our best efforts will be made to replace the damage product.

Because flowers and plants are a perishable product, there are many factors such as extreme weather, lack of fresh water or harsh sunlight that will affect their longevity.

For product care or more information please do no hestitate to call us. We will be more than happy to answer your questions. Flowers by Merle does reserve the right to refuse exchange requests after the 48 hour expirary period.

Back To Top

We specialize in the following services:

  • Large inventory of fresh flowers for any occasion
  • Weddings / Wedding Flowers
  • Sympathy and Funeral flowers
  • Birthday Flowers, Get Well Flowers, Anniversary Flowers
  • Modern and traditional flower arrangements
  • High-style floral arrangements
  • Silk flower arrangements
  • Dried floral arrangements
  • Gourmet fruit baskets
  • Gift baskets
  • Greeting cards
  • Extensive gift line
  • Plants
  • European/dish gardens

Back To Top

If you have any questions or need more information, please contact us directly at 780-482-1222 or contact us by e-mail at info@flowersbymerle.com.

We're always here to serve you and make your flower-sending experience a pleasure.



Flowers By Merle
12634 Stony Plain Road
Edmonton, AB T5N 3N7

Back To Top
100% Guarantee

Our commitment to you is 100% satisfaction on all your floral and gift purchases. If you are not completely satisfied, let us know by calling (780)482-1222.

Back To Top
         

Back To Top

Our shop serves the following Edmonton areas: Edmonton, St. Albert, Sherwood Park. We also provide delivery to Spruce Grove, Stony Plain,  Nisku, Leduc and other areas for an extra delivery fee.

We also deliver to the following facilities
Aberhart Centre Alberta Hospital Edmonton
Allen Gray Continuing Care CtrArms Association-Residences
Bahnuik Financial Svc Berkshire Investment Group Inc
Capital Care Group CapitalCare Dickinsfield
CapitalCare Grandview CapitalCare Lynnwood
CapitalCare McConnell Place W CapitalCare Norwood
Central Park Lodge Chevra Kadisha Chapel
Choice Day Ctr Choice Program
College Of Registered Dental Connelly-McKinley Funeral Home
Connelly-McKinley Sherwood Copeman Healthcare Centre
Cotton Planning Svc Ltd Cross Cancer Institute
Dr. Gerald Zetter Care Centre Evergreen Funeral Chapel Ltd
Evergreen Memorial Gardens Extendicare
First Memorial Funeral First Memorial Funeral Service
Foster & Mc Garvey Ltd Foster & McGarvey Funeral Home
Glenrose Rehabilitation Hosp Glenwood Funeral Home
Good Samaritan Place Good Samaritan Society The
Grey Nuns Community Hospital Hainstock's Funeral Home
Hardisty Nursing Home Inc Home Sharing & Care Inc
Horizon's Funeral Svc Ltd Howard & McBride Chapel of
Jubilee Lodge Nursing Home LtdKofin Financial Group
Krakiwsky Retirement FinancialLaurier House Lynnwood
Memories Funeral Home Mewburn Veterans Ctr
Misericordia Community HospitaNortheast Community Health Ctr
Park Memorial Funeral Home Park Memorial Funeral Svc
Park Place Funeral Home Pearl Villa Homes Ltd
Pewter Financial Ltd Qualicare Health Svc Corp
Rattenbury Financial Mgmt Inc Riverbend
Royal Alexandra Hospital Serenity Funeral Service
Shepherd's Care Foundation Sherwood Park Care Center
Simply Cremations & Funeral South Side Memorial Chapel
South Terrace St Joseph's Auxiliary Hospital
St Michael's Long Term Care STD Clinic
Strategic Financial Concepts Sturgeon Community Hospital
The Good Samaritan Wedman HousTrinity Funeral Home Ltd.
University Of Alberta HospitalVenta Care Centre
Westlawn Funeral Home Westlawn Funeral Home &
Wintermute Financial Svc Youville Home
Back To Top

The cost for delivery within Edmonton, St. Albert and Sherwood Park is $15.95. Please call us at 1 780 800 355 8988 or email flowersbymerle.com for delivery rates for other outlining areas.

We will do our best to accommodate deliveries at specific times of day, but we cannot guarantee it.

We are unable to make deliveries on Sundays unless under special request. A surcharge will be applied for this request. Deliveries requested for Sunday will be delivered the following business day.

Delivery of orders to rural route addresses or cemeteries cannot be guaranteed.

We will be happy to accept your international or US orders if you call our shop directly. We are unable to accept international or US orders over the Internet.

 

Back To Top
This privacy statement has been created in order to demonstrate our firm commitment to protecting customer privacy.

Information We Collect

If you open an account on our site or make a purchase, we need your contact information including your name, e-mail address and mailing address to complete your transaction.

When you visit our website, we also collect some basic information that does not identify individual users. We use this information to determine our users demographics and interests, so that we can better understand and serve our users.

"Cookies"

Cookies are small files which store certain information about your activity on the website and are stored on your computers hard drive. Our cookies do not contain any personally identifying information. We use cookies to let us know that you are a prior customer, so that you dont have to reenter information you gave us on your prior visits. Most web browsers automatically accept cookies, but most allow you to instruct your browser to prevent the use of cookies. However, if you disable cookies, you will not be able to use certain features of this website.

Our Use and Disclosure of Your Information

When opening an account or making a purchase, you have an opportunity to opt-in or opt-out from receiving emails from us. If you opt-in to receive information from us, we may use your purchase history, contact information and other registration information to provide you with more relevant information and email content. We may send emails to our users regarding changes in our services or other information we believe will be of interest to our users. If you prefer not to receive these emails, you can send us an email with the subject line no emails or reply to our email with the subject line no emails.

If you send us personal correspondence, such as emails or letters, or if other users or third parties send us correspondence about your activities on our site, we may collect such information. We may use that information and other information that we obtain from your use of our site to resolve disputes, troubleshoot problems and enforce our agreement for Terms of Use.

We may share aggregate statistics about our sales, traffic patterns and related site information with other businesses, but these statistics will include no personally identifying information.

We may share your information with Teleflora and other reputable vendors for the purpose of sending out special offers via email and/ or in connection with the services provided by our site such as the delivery of flowers. Your information will not be shared for any other purpose and will be kept secured.

We cannot ensure that all of your private communications and other personally identifiable information will never be disclosed in ways not otherwise described in this Privacy Statement. For example, we may be required to disclose information to the government or third parties under certain circumstances, or third parties may unlawfully intercept or access transmissions or private communications. We can (and you authorize us to) disclose any information about you to law enforcement or other government officials as we, in our sole discretion, believe necessary or appropriate in connection with an investigation of fraud, intellectual property infringements, or other activity that may be illegal or may expose us to legal liability.

Security

This site has security measures in place to protect the loss, misuse and alteration of the information under our control.

All user credit card information is securely communicated using secure socket layer (SSL) software, which is the industry standard and among the best software available for secure commerce transactions.

All user information stored on our server is stored in an encrypted format. Notwithstanding these efforts, we caution you that perfect security does not exist on the Internet.

Linked Sites

If this site contains any links to other websites, we are not responsible for the privacy practices or the content of such websites.

Changes to Privacy Statement; Consent

We may update this Privacy Statement from time to time. You should check this page periodically for changes. By using our site, you consent to the collection and use of your information by us as described in this Privacy Statement.

Questions and Comments

We welcome your questions and comments about this Privacy Statement.

Back To Top